REFUNDS AND RETURNS POLICY
Effective Date: June 26, 2023
Welcome to Wellness Homefront! We appreciate your business and want to ensure you are 100% satisfied with your purchase. This Refunds and Returns Policy (“Policy”) governs the return and refund of digital products purchased from our website, wellnesshomefront.com.
1. Digital Products
Due to the nature of digital products, we typically cannot accept returns or offer refunds once the product has been downloaded. However, we understand that there may be exceptional circumstances. If you experience technical issues or find that the product is not as described, please contact us at [email protected].
2. Refund Requests
To request a refund, please email us at [email protected] within 14 days of your purchase. In your email, please include the following information:
- Your full name
- The email address used for the purchase
- Your order number
- A detailed explanation of your reason for requesting a refund
We will review your request and respond within 7 business days.
3. Approval of Refund Requests
Refunds are granted at the sole discretion of Wellness Homefront. If your refund request is approved, the refund will be processed, and a credit will automatically be applied to your original method of payment within 14 days.
4. Denied Refund Requests
If your refund request is denied, we will provide a clear explanation of the reason for the denial. If you have any questions or concerns about the decision, please contact us at [email protected].
5. Contact Us
If you have any questions about this Policy, please contact us at [email protected] or by post to:
Wellness Homefront 1726 St Marys Rd Winnipeg, MB
6. Changes to This Policy
We reserve the right to modify this Policy at any time. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this Policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
Thank you for your understanding and for shopping with Wellness Homefront!
